SAM mobile is an application designed for providing service personnel and service engineers with a central, portable and flexible solution for tracking and maintaining service requests, job status, job updates, customer addresses, contact information, and stock / job parts usage.
The SAM mobile application, works in conjunction with SAM Service Manager, it ensures that service engineers work smarter and faster with real time access to up to date information about their work schedules, helping them to achieve better customer satisfaction by providing immediate response for service jobs.
The application is designed with field technicians and engineers in mind, it provides a simple interface with consistent access regardless of internet connectivity. Sam mobile simplifies the process of job scheduling and empowers engineers and technicians to successfully complete complex work orders, and present service reports for customer signature. Engineers can also provide dynamic pricing of labour, parts and products in the field and much more.